Birmingham Midshires wanted to improve levels of customer service. Thus, they elected to combine six offices into a single brand new high-tech office at Pendeford. One thousand units of KI's modular 700 Series lateral files were installed, which allowed individual locking drawers for employees' local filing needs within team filing areas. Easy to remove and carry Smart Boxes support the society clean desk policy. This simple and effective central filing solution avoids the pitfalls of 'pedestal parks' whilst ensuring filing is easily accessible and swiftly retrieved.

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